Dramatically Increase Your Team's Success Converting Prospective Patient Calls into Solid Appointments
'Very worthwhile for me and my Team.
Only wish we'd done it sooner!' William T Prosser, DDS
Communications Skills Coaching Service (CS2)
The benefit you and your Team will derive from CS2 is success with converting prospective patient calls into solid appointments or, simply put, getting and keeping your appointment schedule full!
Practitioner and Team alike love this Service because it
Empowers your Team by equipping them with the tools they need to successfully handle any question asked, and address any concern posed, by first-time callers
Minimizes the amount of time necessary on the phone with callers to convert them into solid appointments
Maximizes the Number of Appointments your Team Schedules and therefore ,
MAXIMIZES THE RETURN ON YOUR DENTAL MARKETING INVESTMENT
CS2tm includes:
Have Them At Hello tm Instructional Manual, 2 CD set, and workbook
created by Ms. Katherine Eitel, renowned motivational coach and creator of The Lioness Principle: Teach It So They Get It!
One-Hour Coaching Session I
Recording of Calls made to your Office
Evaluation of Calls made to your Office
One-Hour Coaching Session II
and
Debrief and Recommendations
and JUST ADDED
Quarterly Follow Up Sessions To Reinforce What You Have Learned!
CS2tm is sure to reduce stress in the office by providing your staff with the tools to effortlessly understand and respond to such calls as:
How much does a crown cost?
Are you on my insurance plan?
I only want to come in on weekends/evenings
and more!
To get started, or for more information, call us at 1-800-760-2419 or complete the short form below
